Contract Negotiation

Renegotiate The Processor You Want To Keep.

Straata turns opaque processor economics into a quantified negotiating position and brings enough leverage to make the incumbent compete.

Effective Cost BasisProcessor Take Isolated
BEFORE / BLENDED VIEW AFTER / NORMALIZED VIEW What you think you pay: 2.9% + 30c ONE BLENDED QUOTE The processor margin is still inside the number. SAME VOLUME + MIX NORMALIZE The cost basis you negotiate PASS-THROUGH COST Interchange + network fees PROCESSOR TAKE 38 BPS THE ASK BEFORE / BLENDED VIEW What you think you pay: 2.9% + 30c ONE BLENDED QUOTE Processor margin remains inside the number. NORMALIZE AFTER / NORMALIZED VIEW The cost basis you negotiate PASS-THROUGH COST Interchange + network fees PROCESSOR TAKE 38 BPS THE ASK

Maintenance, not matchmaking. Keep the incumbent and reset the economics around the volume you already run.

Engagement6 to 12 weeks
Preferred OutcomeIncumbent retained
The Problem

The Blended Rate Hides The Negotiating Surface.

The incumbent already sees its economics fee by fee. The buyer usually starts with one blended number and no clean way to separate market cost from processor margin.

Who It Is For / Not For

For CFOs, payments leaders, and portfolio operators who can provide agreements, statements, forecasts, and executive sponsorship. Not for teams seeking a broad RFP or unwilling to put credible alternatives in play.

Blended Rate Fog RegisterThree Negotiating Gaps
01 Cost Basis

Sticker rates hide actual processor margin and leave finance without a defensible ask.

02 Leverage

A rate request without leverage produces token concessions.

03 Agreement Terms

Headline discounts return as minimums, support charges, or unfavorable tiers.

Information Advantage

ECB normalization removes the fog. Every ask can then be tied to processor take, contract structure, or a comparable alternative.

What You Get

Three Artifacts That Carry The Negotiation To Signed Terms.

You enter the negotiation with one comparable cost basis, dollar-valued asks, a credible alternative, and guardrails for the whole agreement, not merely its headline rate.

Negotiation Decision PackageBuilt Across 6 To 12 Weeks
Artifact 01

Normalized Cost Basis

One defensible view of pass-through cost and processor take.

  • Effective Cost Basis model across rates, transaction fees, payouts, support, and value-added services
  • Pre/post amendment baseline and executive recommendation
Artifact 02

Leverage Plan

Dollar-valued asks, sequencing, and a credible outside option.

  • Prioritized negotiation position: rate floor, fee removals, and re-tiered marginal economics
  • Competitive benchmark or targeted alternative offer
  • Incumbent outreach and the counter rounds that follow
Artifact 03

Negotiated Term Sheet

The full economic package, documented before signature.

  • Minimum-fee, term, exclusivity, and migration-incentive review
  • Savings clause, amendment baseline, and close recommendation
Commercial Alignment No savings, no fee.

The engagement structure aligns Straata with the signed economic improvement. It is stated as alignment, with no rate or percentage published.

How It Works

Five Stages From Cost Basis To Closed Amendment.

The sequence creates the anchor, manages each counter against the same model, protects the savings in the agreement, and closes without disrupting the operating relationship.

Negotiation Control BoardFive Stages / Counter Playbook
01 / Normalize

ECB Normalization

Separate pass-through cost from processor take and value every ask on the same volume.

02 / Anchor

Opening Anchor

Set the target economics, full term position, and credible alternative before outreach.

03 / Counter

Counter Dance

Run each concession through the model and answer with the relevant named play.

04 / Protect

Savings Clause

Keep minimums, tiers, support fees, term, and exclusivity from returning the value.

05 / Close

Close

Reconcile the final amendment to the baseline and present the signing recommendation.

Counter-Move Playbook

Procurement can manage a bid table. Straata models how each counter changes the economics, the commitment, and the contractual route out.

01

MFC Escalator Defense

Model the discount and the 3 to 5 year minimum-fee ladder together. Surface synthetic exclusivity before accepting the headline concession.

02

Pre-RFP Defensive Amendment Defense

Keep a preemptive concession inside the benchmark. Its timing does not replace the cost basis, the target position, or the outside option.

03

Material Breach Escape Valve

Preserve the contractual route out when documented failures meet the agreement standard, without turning every operating issue into a threat.

Proof / De-Identified

Negotiated Economics With Material Five-Year Impact.

Each proof point carries an evidence state. Executed means the negotiation reached signed terms. Structural means the line describes how agreement economics behave.

Contract Negotiation EvidencePublic Safe / De-Identified
Executed $10.3M Five-Year Savings Forecast

Forecast from one executed, de-identified processor renegotiation.

Executed ~$15M Aggregate Client Savings

Roughly fifteen million dollars across eight de-identified engagements.

Structural

Past 15 bps, minimum-fee structure matters more than headline rate.

Fit Check

Use This Service When The Incumbent Is Still The Preferred Answer.

The engagement earns its depth when the effective cost gap is material, the current processor still fits the platform, and leadership will support a credible negotiation position.

Engagement Fit RegisterChoose The Correct Lane
Strong Fit
Best For

Platforms and marketplaces with meaningful volume and an incumbent worth keeping.

Choose This When

The gap is margin, tiers, ancillary fees, minimums, or contract drift, not processor fit.

Material Gap

Current effective cost is meaningfully above the achievable rate after pass-through costs are normalized.

Preferred Outcome

Keeping the incumbent is the operating preference if the economics and contract terms can be repaired.

Use A Different Lane
Switch Decision Made

Use Vendor Selection when the team has already decided to replace the incumbent.

Money Already Owed

Use Residual Audit when the question is contractual underpayment and recovery.

What Happens Next

Build The Baseline For The Incumbent Negotiation.

The first call tests the effective cost gap, data readiness, executive sponsorship, and whether keeping the incumbent is the intended outcome.

Still deciding whether to keep the incumbent? Read Renegotiate Or Switch?